Textron Aviation invests in support and service for APAC operators

Textron Aviation service centre

Textron Aviation is increasing investment in factory-direct service and support footprint for its customers throughout the Asia-Pacific (APAC) region.

The company has made the investment by doubling its  parts inventory, thereby increasing its capabilities and its increase to its in-region expert staff at the Singapore Service Centre.

Don Alvord, president, Asia Pacific operations said: “With more aircraft operating throughout the APAC region than any other manufacturer, nobody better understands the diverse needs of our customers — both in mission type and operating landscape. As we continue our growth into larger aircraft, we remain focused on further bolstering the region’s support infrastructure as our customers grow with us.”

Alvord added: “Having the right part at the right time is critical to minimising downtime for our customers. With an established and robust parts distribution warehouse dedicated to serving the region, customers throughout APAC can rely on Textron Aviation to have the part they need to keep their aircraft flying.”

There are more than 1,000 Beechcraft and Cessna turboprops in the region. Textron Aviation expects to receive several authorisations for turboprop maintenance in the coming months — including FAA-registered Caravans and King Airs registered in Malaysia, Indonesia and the Philippines.

Alvord continued: “Nobody is better positioned to support Textron Aviation customers than the experts who built the aircraft. Because of our investment in expanding factory-direct support in resources, parts and capabilities, APAC operators can trust that Textron Aviation is committed to ensuring an outstanding ownership experience for each and every customer.”